Appointment Information

Appointment Information

“Getting the right patient to the right place at the right time, every time should be the goal of the triage system and team.”
Dr. Cy Frank, Orthopaedic Surgeon


There are many Canadians living with undiagnosed muscle or joint pain who have not seen a physician or physiotherapist. 

Unfortunately there are serious consequences from delayed or inappropriate care that can lead to:

  1. Chronic pain,
  2. Permanent disability
  3. Dependency on prescription pain medications

If you’re an Alberta resident and would like to see Terry face-to-face or via videoconference, please select an appointment below.

In-Person Appointments
  • COVID-19:  Masks are required at all times. Patients will be screened when entering the building. If you are not feeling well, have been exposed to COVID-19 or are awaiting a COVID-19 test result, we would ask that you not attend your in-person appointment but shift it to an online appointment.
  • Time: In-person appointments are one hour in duration
  • Location: The Academy Fitness Club, 738-11th Avenue SW, Calgary.
  • Parking: Free parking surrounding the building.
  • Age: Patients under the age of 18 years must be accompanied by a parent or guardian at all times.
  • Consent: In order to conduct a thorough physical examination, Terry will be required to touch your site of injury or pain. Given that Terry is a male, if you would prefer to see a female Physio then we would invite you to contact another clinic.
  • Witness: To reduce the spread of COVID-19, we are limiting appointments to the patient only unless it is a minor-age patient or the patient requires mental or physical support from a care giver or family member.
  • Fee: The fee for a face-to-face appointment is $90.00 (no GST).
  • All payments are processed online via e-transfer or PayPal (credit card).
  • Receipts will be provided once payment has been received.
  • Please see the list below of patients that Terry does not see.
Video Appointment
  • This service is available to Alberta residents only.
  • Time: All videoconference appointments are forty minutes in duration.
  • All appointments are conducted using Zoom and require a camera so Terry can see you.
  • Location: All videoconferences must take place in a clear and safe environment with room to move and where there are no obstacles that could result in a fall or accident.
  • Age: All patients who are 18 years or younger must be accompanied by a parent or guardian at all times.
  • Witness:  All patients are encouraged to have a witness present in the same room, during a videoconference.  This is to ensure the safety of the patient, in the event of an accident or fall.
  • Safety: For patient safety in the event of an emergency we ask that all patients have a phone handy.  Patients will be asked to provide the phone number at the beginning of the call.
  • Fee: The fee for a 45 minute videoconference appointment with Terry is $40.00 (no GST).  Payment is not required in advance of your appointment.
  • Payment can be made by e-transfer or via PayPal. Receipts will be provided once payment is received.
  • Please see the list below of patients that Terry does not see.
Please note:
  • Terry does NOT assess or treat patients who have been involved in a work related (WCB) or motor vehicle accident (MVA)
  • Terry does NOT assess or treat patients who are on short or long term disability insurance coverage.
  • Terry does NOT assess or treat patient patients who have retained legal counsel and / or are actively involved in any form of legal action regarding their injuries.

Click here to book online.

Click here to contact Terry